Full duplex 20Mb for $65?!? I pay that much for 8Mb/768Kb Comcast cable that often fails to meet those speeds during peak hours. Terrible company, have had endless problems with them and they always blamed my equipment. They refused to troubleshoot our connection anymore until we paid them to require all the coaxial cable in our house. They stated that we "had noise on our lines" and that it was damaging the experience for other customers as well. Every time the technician plugged his line tester in, it reported abnormally high levels of noise. I suggested to him that it was possibly the cable on his device rather than ours, but he insisted that the device was fine and that they were "professionals."
Anyways, after rewiring the whole house, it still reported noise. Although this sounds too good to be true, I'm not lying: the lines still reported noise and the tech tried a different cable on his device. Surely enough, I was right. You have absolutely no idea how difficult it was for me to restrain myself at that point. Every part of me wanted to scream something along the lines of "IN YOUR FACE! Who's the 'professional' now? z0mg get teh own3d, etc." and then burst out laughing, but somehow I showed superhuman self-control I didn't know I was capable of.
End result was that there was water or something in one of the boxes on the cable lines (or so they told me) and that was responsible for my connection dropping out 3-5 times an hour for a couple seconds at a time - just enough to get me kicked out of whatever server I was gaming on, but not enough for casual users on my street to notice. To this day I still have unreliable speeds and terrible TV reception.
Oh, and to anyone who tells me to switch: I can't. Comcast showed up and bought out the previous cable company who we never had trouble with. So now we have no choice to pay their prices they set from being a monopoly. The only other internet options are 56K and 768Kbps DSL.
Reader Comments (Page 1 of 1)
DWells55 @ Nov 21st 2007 7:37AM
Full duplex 20Mb for $65?!? I pay that much for 8Mb/768Kb Comcast cable that often fails to meet those speeds during peak hours. Terrible company, have had endless problems with them and they always blamed my equipment. They refused to troubleshoot our connection anymore until we paid them to require all the coaxial cable in our house. They stated that we "had noise on our lines" and that it was damaging the experience for other customers as well. Every time the technician plugged his line tester in, it reported abnormally high levels of noise. I suggested to him that it was possibly the cable on his device rather than ours, but he insisted that the device was fine and that they were "professionals."
Anyways, after rewiring the whole house, it still reported noise. Although this sounds too good to be true, I'm not lying: the lines still reported noise and the tech tried a different cable on his device. Surely enough, I was right. You have absolutely no idea how difficult it was for me to restrain myself at that point. Every part of me wanted to scream something along the lines of "IN YOUR FACE! Who's the 'professional' now? z0mg get teh own3d, etc." and then burst out laughing, but somehow I showed superhuman self-control I didn't know I was capable of.
End result was that there was water or something in one of the boxes on the cable lines (or so they told me) and that was responsible for my connection dropping out 3-5 times an hour for a couple seconds at a time - just enough to get me kicked out of whatever server I was gaming on, but not enough for casual users on my street to notice. To this day I still have unreliable speeds and terrible TV reception.
Oh, and to anyone who tells me to switch: I can't. Comcast showed up and bought out the previous cable company who we never had trouble with. So now we have no choice to pay their prices they set from being a monopoly. The only other internet options are 56K and 768Kbps DSL.